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FAQS/Policy Statements

FYIE Boutiques | Find Your Inner Empress LLC is committed to creating a welcoming and accessible experience for all visitors.

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We strive to ensure our website is accessible and usable for individuals of all abilities and are continually working to improve the user experience for everyone. If you experience difficulty accessing any part of our website, placing an order, or using any feature, we encourage you to contact us so we can assist you directly.

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Email: info@fyieboutiques.com

We value inclusion and appreciate feedback that helps us improve the experience for all visitors.

Return & Exchange Policy

At FYIE Boutiques, we want you to love what you purchase. If something isn’t quite right, we’re happy to help with an exchange or store credit under the following guidelines.

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Return Eligibility

Eligible merchandise may be returned within: 14 days of in-store purchase, or
14 days from receipt of shipped merchandise

 

Returns are eligible for: Exchange, or Store credit only. We do not offer refunds to the original form of payment unless required by law.

 

Return Conditions: To qualify for a return or exchange, merchandise must be:

  • Unused

  • Unworn

  • Unwashed

  • In original condition

  • With original tags attached

FYIE reserves the right to refuse returns that do not meet these conditions.

 

Final Sale Items: The following items may be considered final sale and not eligible for return:

  • Clearance or marked-down merchandise

  • Jewelry

  • Intimates or personal care items

  • Seasonal or holiday merchandise

  • Gift cards

  • Customized or special-order items

 

Return Shipping: Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping method, as FYIE is not responsible for lost return shipments.

 

Damaged or Incorrect Items: If you receive an item that is damaged or incorrect, please contact us within 3 days of delivery at: info@fyieboutiques.com

Please include:

  • Your order number

  • Photos of the item and packaging

  • A brief description of the issue


Store Credit

Approved store credits are issued as a gift card that may be used toward future purchases online or in-store unless otherwise specified.

Shipping Policy

Thank you for shopping with FYIE | Find Your Inner Empress. We are committed to carefully packaging and shipping your order as quickly as possible.

 

Processing Time

Orders are typically processed within 2–5 business days, excluding holidays and special event closures.

Please note that processing times may vary during:

  • Sales events

  • Product launches

  • Holidays

  • Inclement weather

  • High-volume shopping periods

 

Shipping Methods

Shipping rates and delivery estimates are calculated at checkout based on your location and selected shipping method. Once your order has shipped, you will receive tracking information via email when available.

 

Delivery Times

Delivery timelines are estimates provided by the shipping carrier and are not guaranteed.

FYIE is not responsible for delays caused by:

  • Postal carriers

  • Weather conditions

  • Incorrect shipping information provided by the customer

  • Lost or stolen packages after confirmed delivery

 

Local Pickup: Local pickup is available during regular business hours. Customers will receive pickup instructions once the order is ready.

 

Incorrect Addresses

Customers are responsible for providing accurate shipping information at checkout. If a package is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.

 

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact us as soon as possible at: info@fyieboutiques.com

We will do our best to assist in resolving the issue with the carrier.

This Section is Under Construction; we appreciate your patience while we strive to continue enhancing your experience.

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